Index / COMPANY
Today MAINZU is a pioneer in the production of ceramic tiles with great national and international projection, which was born 60 years ago with a simple idea: to translate into ceramics all our passion for the craft.
We are proud of the road we have traveled. In these six decades we have reinvented ourselves, evolved and grown in all aspects. Each piece we have produced carries with it part of our history, a history woven with dedication, effort and a strong commitment to our ceramic tradition. Since our beginnings, we have strived to capture the public's attention with what we do best: transforming ideas and trends into ceramics. Each design we detect and develop becomes a tangible work of art, made with care and attention to detail.
Our design is our pottery and our pottery is our unique brand. This philosophy drives us to constantly innovate and test our ability to anticipate and shape the future of ceramic design. We draw inspiration from both tradition and contemporary trends, creating pieces that not only beautify spaces, but also tell stories and reflect a rich cultural heritage.
The project was born in 1964. Our factory, located in Vila-Real, has evolved, just like our product, to grow and always offer the best service. From our simple beginnings, we have sought excellence and innovation, always maintaining the quality and spirit that characterizes us.
In our origins, we produced small-format white pieces. However, we soon fell in love with traditional Valencian and Andalusian ceramics, which led us to incorporate baseboards into our product range. This decision marked the beginning of a new era for us, allowing us to capture and transmit the cultural richness and handcrafted beauty of these regions through our designs.
Starting in 1993, we began to expand and diversify our product range. We created a new production line with a 20x20 cm format and expanded our second kiln, which allowed us to increase our production capacity and better meet the needs of our customers. This growth phase was crucial, as it allowed us to explore new possibilities and strengthen our market presence.
In 2000, we added new decorative effects to our tiles and launched the Estil Antic collection with a new 15x15 cm format.
From 2010, we developed our designs towards a highly creative line with high definition and realism, thanks to the incorporation of a new digital printing machine. This technology allowed us to take our products to a new level, offering details and finishes that were previously unthinkable. Such was the impact of this innovation that in 2011 we expanded all enameling lines with this technology and increased our chromatic range to six colors instead of four. This breakthrough allowed us to offer a wider variety of products and meet the demands of an increasingly demanding market.
In 2019, we developed OPTYM, a porcelain tile that completes our range and responds to new architectural needs, offering more versatile and resistant solutions. Optym represents our ongoing commitment to innovation and quality, providing our customers with products that are not only aesthetically appealing, but also functional and durable.
Today we continue to add new formats according to new decorative trends. Every step we take is guided by the desire to improve and evolve, without ever forgetting our roots, our artisan style and the tradition that inspires us.
Over the years, we have participated in numerous international events and fairs, where our collections have been received with enthusiasm and admiration. These events not only allow us to showcase our latest creations, but also offer us the opportunity to interact with customers, designers and other industry professionals, enriching our perspective and fueling our creativity.
We are aware that the success of our collections is largely due to the passion and talent of all those who are part of our company. From the initial design to the final production, each stage of the process is treated with the utmost dedication and professionalism.
We are deeply grateful to our employees, who have been the heart of Mainzu all this time. Thanks to their daily work, effort and dedication, we have been able to consolidate as a big family, always ready to offer the best product and the best possible service.
We would also like to extend our most sincere thanks to our suppliers, distributors and customers. Thank you for the trust you have placed in us. You have all been an essential part of this journey, helping us to build a path full of emotions, work and a lot of illusion.
We will continue to move forward with the same passion and dedication that has guided us this far, grateful for every challenge and every achievement that has marked our history.
Legal warning
www.mainzu.com
General information
The owner of the web site http://www.mainzu.com/ website is MANUFACTURA INDUSTRIAL AZULEJERA, S.L., with NIF B12008397 and address at Calle Camino TRAVESSA, 17, 12540, Vila-Real, (Castellón). The entity is registered in the Mercantile Register with the following registration data: Registered in the Mercantile Register of Castellón, on 31-3-64, in volume 39, book 11, Secc.2ª, Folio 10, Sheet 214-1ª.
With the intention that the use of the website is adjusted to criteria of transparency, clarity and simplicity, MANUFACTURA INDUSTRIAL AZULEJERA, S.L. informs the user that any suggestion, doubt or query about this Legal Notice or any other informative document of the website will be received and solved by contacting MANUFACTURA INDUSTRIAL AZULEJERA, S.L., through the e-mail address: mainzu@mainzu.com.
All content displayed on this website, and especially designs, texts, images, logos, icons, trade names, trademarks or any other information susceptible of industrial and / or commercial use are protected by the corresponding copyright, not allowing its reproduction, transmission or registration of information unless prior authorization of the owner, MANUFACTURA INDUSTRIAL AZULEJERA, SL. However, users may use information provided to manage their orders and the corresponding contact information.
MANUFACTURA INDUSTRIAL AZULEJERA, S.L. does not assume any responsibility for links to other sites or web pages that, may be included in it, since it has no control over them, so that the user accesses under his/her sole responsibility to the content and conditions of use of that site.
Bienvenido/a a nuestro sistema interno de información de irregularidades
En el presente canal podrá comunicar cualquier presunta irregularidad o acto contrario a la legalidad vigente, o a las normas internas de las que tengan conocimiento. A continuación se expresa nuestra estrategia en materia del Sistema Interno de Información y defensa del informante.
Principios del sistema interno de información
La gestión del sistema interno de información se basa en los siguientes principios:
Condiciones para acogerse a este canal
Podrán acogerse a este canal todas aquellas personas que tienen vínculos profesionales o laborales con esta entidad, y también aquéllas que ya han finalizado su relación profesional, o sean becarias, voluntarias, desarrollen trabajos en prácticas o en período de formación, e incluso personas que participan en procesos de selección; o personal de contratistas y colaboradores, entre otros.
Datos de contacto del canal
Desde esta sección puede localizar los medios de contacto para presentar una denuncia:
Cómo se gestionan las denuncias
De forma resumida, una vez recibida la denuncia, la compañía llevará a cabo una evaluación inicial de la misma para determinar si es apta para ser gestionada a través de este canal. En caso de rechazo, el informante será informado. En caso de admisión, el informante será informado y comenzará la investigación interna. Le informaremos sobre el modo en que se ha gestionado y resuelto su caso en un plazo máximo de 90 días. Durante este tiempo, tanto el informante como la compañía podrán intercambiar información del caso. Todas las partes interesadas serán notificadas con las conclusiones finales, dentro de los plazos que establece la Ley.
Confidencialidad de las comunicaciones
Todo el intercambio de información realizado entre el informante y la entidad es confidencial, y se garantizan comunicaciones seguras durante todo el proceso.
Denuncias externas
También es posible denunciar una mala conducta de forma externa a un organismo competente (nacional o autonómico) que pueda recibir y proporcionar información. Puede encontrar información de contacto para cada país, en su autoridad competente, típicamente, en la sección de denuncias externas.
Anonimato
Mantendrá su anonimato completamente al enviar una denuncia, a menos que proporcione información personal voluntariamente. No es obligatorio proporcionar ninguna información personal.
Buena fe
El principio de buena fe presupone la actuación de forma diligente y responsable del denunciante, así como que su denuncia se basa en hechos verídicos que demuestran un comportamiento irregular, ilícito, delictivo o contrario a las normas internas de la organización. El uso indebido de esta herramienta (por ejemplo, registrando denuncias falsas) podrá conllevar medidas disciplinarias y de índole legal contra el denunciante.
Protección del denunciante
Además del anonimato y la confidencialidad, la organización garantiza durante todo el proceso la protección de los derechos del denunciante.
Protección del denunciado
Del mismo modo, se garantizará el derecho a la intimidad, a la presunción de inocencia y la defensa de las personas objeto de la denuncia, facilitándoles la información mínima y suficiente que le permita conocer los hechos que se le imputan.
Marco normativo
Todo el proceso de notificación, gestión y resolución de la denuncia presentada se rige por la Ley 2/2023, de 20 de febrero, reguladora de la protección de las personas que informen sobre infracciones normativas y de lucha contra la corrupción, y por la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales.
Privacy Policy
Introduction
This Privacy Policy has been developed taking into account the provisions of the Organic Law on Protection of Personal Data in force, as well as by Regulation 2016/679 of the European Parliament and the council of April 27, 2016 relating to the Protection of natural persons with regard to the processing of personal data and the circulation of these data, hereinafter RGPD.
This Privacy Policy is intended to inform the owners of personal data, which information is being collected, specific aspects relating to the processing of their data, among other things, the purposes of the treatments, contact information to exercise the rights that assist him, the terms of conservation of information and security measures among others.
Responsible for the Treatment
In terms of data protection, MANUFACTURA INDUSTRIAL AZULEJERA, S.L., should be considered as Responsible for the Treatment, in relation to the files / treatments identified in this policy, specifically in the Data Treatments section.
The following are the identifying details of the owner of this website:
Person in charge of the Treatment: MANUFACTURA INDUSTRIAL AZULEJERA, S.L.
Postal mail address: Camino TRAVESSA, 17, 12540, Vila-Real, (Castellón).
Electronic/E-mail address: mainzu@mainzu.com
Data treatment
The personal data requested, when appropriate, will consist only of those strictly necessary to identify and respond to the request made by the owner, hereinafter the interested party. This information will be treated in a fair, lawful and transparent manner in relation to the interested party. On the other hand, the personal data will be collected for explicit and legitimate purposes, not being further processed in a manner incompatible with the already stated purposes.
The data collected from each user will be adequate, relevant and not excessive in relation to the corresponding purposes for each case, and will be updated whenever necessary.
The owner of the data will be informed, prior to the collection of their data, of the general ends regulated in this policy in order to be able to give the express, precise and unequivocal consent for the processing of their data, in accordance with the following aspects.
Purposes of the treatment.
Explicit purposes for each of the treatments carried out are introduced in the informative clauses included in each of the data collection channels (web forms, paper forms, locutions or posters and informative notes).
No obstante, los datos de carácter personal del interesado serán tratados con la exclusiva finalidad de proporcionarles una respuesta efectiva y atender las solicitudes practicadas por el usuario, especificadas junto a la opción, servicio, formulario o sistema de toma de datos que el titular utilice.
Legitimization
As a general rule, prior to the processing of personal data, MANUFACTURA INDUSTRIAL AZULEJERA, S.L. obtains express and unequivocal consent from the owner thereof, through the incorporation of informed consent clauses in the different information collection systems.
However, in case the consent of the interested party is not required, the legitimating basis of the treatment in which MANUFACTURA INDUSTRIAL AZULEJERA, S.L. is protected, it is the existence of a specific law or norm that authorizes or demands the treatment of the interested party's data.
Recipients
As a general rule, MANUFACTURA INDUSTRIAL AZULEJERA, S.L. does not proceed to the cession or communication of the data to third parties, except those legally required, however, if necessary, such cessions or data communications are informed to the interested party through the informed consent clauses contained in the different ways of collecting personal data.
Origin
As a general rule, personal data are always collected directly from the interested party, however, in certain exceptions, the data may be collected through third parties, entities or services different from the interested party. In this sense, this end will be transferred to the interested party through the clauses of informed consent contained in the different ways of collecting information and within a reasonable time, once the data have been obtained, and at the latest within a month.
Conservation deadlines
The information collected from the interested party will be kept as long as it is necessary to fulfil the purpose for which the personal data were collected, so that, once the purpose has been fulfilled, the data will be cancelled. Such cancellation will result in the blocking of the data being kept only available to the Public Administrations, Judges and Courts, to attend to the possible responsibilities arising from the treatment, during the limitation period of these, once the aforementioned period has elapsed, the information will be destroyed.
For information purposes, the following are the legal terms for the conservation of information in relation to different matters:
| DOCUMENT | PERIOD | LEGAL REFERENCE |
| Documentation of labour nature or related to social security | 4 years | Article 21 of Royal Legislative Decree 5/2000, of August 4, approving the revised text of the Law on Infractions and Sanctions in the Social Order |
| Accounting and tax documentation for mercantile purposes | 6 years | Art. 30 Commerce Code |
| Accounting and tax documentation for taxation purposes | 4 years | Articles 66 a 70 General Tax Law |
| Control of access to buildings | 1 month | AEPD Instruction 1/1996 |
| Video surveillance | 1 month | Instrucción 1/2006 de la AEPD Ley Orgánica 4/1997 |
Navigation data.
In relation to the navigation data that can be processed through the website, in case of data collected subject to regulations, it is recommended to consult the Cookies Policy published on our website.
Rights of the interested parties.
The regulations on data protection grant a series of rights to the interested parties or owners of the data, users of the website or users of the profiles of the social networks of MANUFACTURA INDUSTRIAL AZULEJERA, S.L..
These rights that assist the interested persons are the following:
Interested parties may exercise the indicated rights, by writing to MANUFACTURA INDUSTRIAL AZULEJERA, S.L., by writing, sent to the following address: Camino TRAVESSA, 17 12540 Vila-Real (Castellón) indicating in the subject line the right you wish to exercise.
In this sense, MANUFACTURA INDUSTRIAL AZULEJERA, S.L. will respond to your request as soon as possible and taking into account the deadlines provided in the regulations on data protection.
Security
Security measures adopted by MANUFACTURA INDUSTRIAL AZULEJERA, S.L. are those required, in accordance with the provisions of article 32 of the RGPD. In this sense, MANUFACTURA INDUSTRIAL AZULEJERA, SL, taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the treatment, as well as the risks of probability and severity variables for the rights and the freedom of individuals, has established the appropriate technical and organizational measures to guarantee the level of security appropriate to the existing risks.
In any case, MANUFACTURA INDUSTRIAL AZULEJERA, S.L. has enough mechanisms in place to: